Privacy Policy

Privacy Policy – Essentiq Atelier

At Essentiq Atelier, we highly value your privacy. In this privacy policy, we explain what personal data we collect, why we collect it, and how we handle it responsibly, in accordance with the General Data Protection Regulation (GDPR).

This privacy policy applies to customers in the Netherlands & Belgium.

1. Who we are

Essentiq Atelier
Chamber of Commerce (KvK) number: 97725471

Email: info@essentiq-atelier.com
Website: www.essentiq-atelier.com

2. What data do we collect?

When you place an order, contact us, or subscribe to our newsletter, we may collect the following personal data:

First and last name
Shipping and billing address
Email address
Phone number (optional)
Payment details (processed via external payment providers)
Order history
IP address and browser data (for analysis and security)

3. Why do we collect your data?

We process your personal data solely on the basis of legal grounds and for the following purposes:

Processing and shipping orders
Handling payments
Customer service and communication
Sending newsletters and updates (only with your consent)
Improving our website and user experience
Complying with legal obligations (such as tax legislation)

4. With whom do we share your data?

We only share your personal data with third parties when this is necessary for our services, including:

Payment providers (e.g., iDEAL, Bancontact, PayPal)
Shipping partners (e.g., PostNL, DHL)
Web hosting and email services
Analytics tools (e.g., Google Analytics, with anonymized data)

Processor agreements have been concluded with these parties where required.
We will never sell your personal data to third parties.

5. How long do we store your data?

We do not store your personal data longer than necessary for the purposes for which it was collected:

Order and invoice data: a maximum of 7 years, in accordance with tax obligations
Newsletter data: until you unsubscribe

6. How do we protect your data?

We take appropriate technical and organizational measures to protect your data, including:

Secure (SSL) connections
Encrypted data storage
Restricted access to personal data

7. Your rights

You have the right to:

Access your personal data
Have your data corrected or supplemented
Have your data deleted
Object to the processing of your data
Restrict processing
Withdraw your consent
File a complaint with the competent supervisory authority

For the Netherlands, this is the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).
For Belgium, this is the Gegevensbeschermingsautoriteit (GBA) (Data Protection Authority).

You can exercise these rights by contacting us via
info@essentiq-atelier.com

8. Cookies

Our website uses cookies to improve functionality and user experience. You can adjust your cookie preferences at any time via your browser settings or via the cookie settings on our website.